I attended the IAOP Outsourcing World Summit in Phoenix on February 16-18. Pegged “The world’s most important gathering of outsourcing professionals,” the Summit is a forum for sharing new ideas and approaches with other industry executives. It was a huge opportunity for me, a fairly amateur outsourcing professional, to gain perspective from some of the most innovative in the industry.
I left the Summit with a notebook full of notes and a mind full of ideas… I boiled down five takeaways in the slides below. I hope they spark some interest for you and inspire you to learn a little more.If you attended the Summit, what resonated with you? Send me an email with your takeaways!