Coffee and the Ripple effect

Today I paid the tab for the person behind me in the drive through at Starbucks. As I glanced up at them in my rearview mirror, I felt a sense of satisfaction, knowing that I probably made their day a little brighter. For just a second, I wondered if they picked up the tab for the car behind them and so on. My one little gesture could have created a ripple effect of kindness. That’s a pretty cool concept.

Kindness at work

Now, let’s take the kindness concept to work for a minute. In most cases, it’s much like my simple Starbucks example. We’re already there, we’re already engaging with our colleagues, partners – and their customers. What a great opportunity to be deliberate and simply kind. Here are a few ways we can do that…

  1. Spend a couple minutes learning about a colleague.
  2. Say thank you to show appreciation for someone doing their job.
  3. Take a couple of minutes to mentor a new employee, ask them how it’s going and share a tip or two based on your experience at the company.
  4. Bring in cookies or bagels for your department. Food seems to lighten the mood in any department.
  5. Smile, say hello and ask with sincerity how their day is going when you’re passing in the hall. That might be just the trick to improve their day.

All of the examples above are simple gestures that can create a ripple effect of kindness. Just one simple action will make someone feel more appreciated and it just may inspire them to do the same for someone else.



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