Clients and spouses actually have a lot in common.
Over the course of the last 35 years with my wife, I’ve learned what it takes to have a successful marriage. Most of the things that lead to a successful marriage also apply to a successful professional relationship.
Take a look at my top 10 success tips – they may seem kind of corny, but they work.
- Make sure they know you love them. Tell them often – really often.
- Never go to bed mad, nothing improves overnight. If there’s an issue that needs to be resolved, deal with it immediately.
- Always tell the truth, the whole truth and nothing but the truth – two of the three isn’t good enough. There’s little more powerful in a relationship than trust. Trust is not an entitlement, it’s earned by telling the truth, particularly when the consequence of doing so is likely to be unpleasant.
- Be transparent. Talk about everything. Share ideas. Share frustrations. This will help with that trust thing too.
- Be kind. No one likes to be told their baby is ugly, but to be honest and transparent sometimes you have to have those conversations. When you do, avoid being cruel.
- Never say something you may regret. Once it’s out there, you can’t get it back. When in doubt, don’t let it out.
- Listen intently with the expectation that your partner is sharing important information with you – most of the time they are.
- Sometimes your win comes from letting your partner win. Pick your battles … or better yet, don’t fight at all.
- Do what you say you’re going to do. They need to know, without a doubt, that they can count on you.
- Get the money right. Little puts more pressure on a relationship than financial difficulties and disagreements. Find the right balance that gets each of you what you need.
Considering these tips has enriched both my personal and my professional relationships. It’s a journey. No one gets it right all the time so maybe there’s an 11th top 10 tip…
11. Forgive others and forgive yourself on those occasions when we don’t quite get it right. Learn
what you can and move on.
When YOU think about your closest client relationships, what tips for success come to mind?