According to Contact Center Association of the Philippines (CCAP), a recent report shows there is $1 trillion in outsourcing work and only 17% of the market is being tapped.
When I worked on the client side many years ago, I helped educate others on the “rules” of vendor management. One of the first lessons is:
Have you checked out the August edition of a new healthcare-specific newsletter, Healing Healthcare Revenue?
It has been roughly two months since I returned to the Philippines and our Manila office. We arrived June 3, after our flight took us from Cedar Rapids through Minneapolis and Tokyo before arriving in […]
CBE Companies is co-sponsoring the 3rd Annual Midwest Compliance Symposium. With regulatory changes impacting the way companies manage their account receivables, it’s key to stay up to date on the latest industry trends and compliance […]
According to a recent survey by the Kaiser Family Foundation, doctors are being caught in the middle with wanting to treat injured patients, regardless of their ability to pay. With the low premiums, high-deductible plans […]
On July 28, the CFPB issued its Outline of Proposals under Consideration, which provides insight into pending regulations that will implement the FDCPA and other statutory authorities impacting the activities of debt collectors and debt […]
This month’s e-newsletter is focused on why outsourcing to the Philippines makes good business sense.
Financial Reporting – what a boring topic for most people. However, without accurate, timely financial reporting and projecting – what relevant, proactive decision can be made? Over the last 2 years the CBE Finance team […]
If you want to ensure success with your outsourcing programs, be sure to read more below.